Models in stock are available for immediate delivery. Those in pre-sale are delivered in the spring.
How do I choose my size?
Here you have our -> Sizing Guide
If you are between two sizes, choose the bigger one, except for the sambalias that need a bigger fit when worn without socks.
The measurements in the size guide are without the insole, which is included but its use is optional.
If you have any doubts, send us all the information (your measurements and doubts) to hello@sambasthebambas.com.
Can I modify or cancel my order?
You can cancel or modify your order as long as it has not left our warehouse,
. If once received you wish to change the size or return it, please contact hello@sambasthebambas.com..
Shipping and returns
We ship worldwide, although customs charges may apply outside Europe.
In Spain and Portugal, shipping costs are paid by the buyer and return costs are paid by us if you send it with Nacex, indicating at the office (not a Nacex point) that it is going to Sambas the Bambas at office 1804/3242. To be paid by us (carriage forward). If you use another method, we will refund the initial shipping costs when we issue the refund (in this case, we will cover the initial shipping costs and you will cover the return shipping costs). If you would like to exchange for a different size, please contact us at hello@sambasthebambas.com and, if the exchange is possible, we will send you the new pair and collect the other pair from your home, all at our expense.
How long will it take for my Sambas to arrive?
In the peninsula, between 2 and 3 working days. In Europe between 4 and 6 days and outside Europe between 6 and 10 days.
Except for pre-sale models that are delivered on the dates indicated in the purchase process.
Is it normal to feel some irritation in the foot the first few days?
Natural materials do not have softening finishes so some temporary irritation may occasionally occur in the first few days. In this case, wear a sock and massage the rubbing area so that the material gives way.
How do I care for and clean my Sambas?
Here are our tips to keep your Sambas in perfect condition. -> Care tips
Do not use washing machine.
Manual cleaning is recommended, for which it is advisable to remove the insoles if you have them on.
Why are they respectful?
Sambas are foot-friendly Foot-friendly, here you can read more.
We also use sustainable and ecological materials in their manufacturing. -> Info about materials.
Sambas are shoes with anatomical toe cap, wide and flat, thin and flexible insole. In addition to using natural materials.
