Accessibility

EL PASO NATURAL SL, the company behind the brand «SAMBA THE BAMBAS», has undertaken to make its website accessible in accordance with Royal Decree 1112/2018 of 7 September, on the accessibility of websites and mobile applications in the public sector, or developments funded from Europe.

This accessibility statement applies to the website https://sambasthebambas.com/ excluding embedded content coming from other domains.

Compliance status

This website is partially compliant with RD 1112/2018 because of the exceptions and the lack of compliance in the aspects set out below.

Non-accessible content

The content below is not accessible for the following reasons:

• Lack of compliance with RD 1112/2018:
  • The site may contain content in other languages where the change of language is not correctly tagged
  • Audio-only multimedia elements have no alternative
  • There are videos without subtitles
  • There is text content without enough contrast
  • In some cases the focus indicator does not meet the minimum contrast ratio required
  • In some cases content may overlap
  • There are PDF documents with accessibility problems
• Disproportionate burden:

          Not applicable.

• Content outside the scope of the applicable legislation:

          There may be PDF documents published before 20 September 2018 that do not fully meet all the accessibility requirements.

How this accessibility statement was prepared

This statement was prepared on 28 June 2024.

The method used for this statement was a self-assessment carried out by the company itself with the support of the IRA tool (Accessibility Review Report) from the Accessibility Observatory.

Statement last reviewed: 28 June 2024.

Comments and contact details

Reports about accessibility requirements

You can send reports about accessibility requirements (article 10.2.a of RD 1112/2018), for example:

• reporting any possible failure to comply on the part of this website.
• passing on other difficulties in reaching the content.
• making any other enquiry or suggestion for improving the accessibility of the website.

through the contact form about accessibility requirements set up for that purpose on the Agency’s electronic office.

Reports will be received and handled by the Accessibility Unit of the Deputy Directorate-General for Promotion and Authorisations.

Requests for accessible information and complaints

Through the form for requests for accessible information and accessibility complaints you can submit:

• a Complaint about compliance with the requirements of RD 1112/2018, or
• a Request for Accessible Information about:
  • content excluded from the scope of RD 1112/2018 as set out in article 3, section 4
  • content exempt from the accessibility requirements because it would impose a disproportionate burden.

In the Request for accessible information, the facts, reasons and request must be set out clearly enough to show that it is a reasonable and legitimate request.

Enforcement procedure

If, once a request for accessible information or a complaint has been made, it is turned down, the decision is not agreed with, or the response does not meet the requirements of article 12.5 of RD 1112/2018, the person concerned may start a claim. A claim may also be started if no response has been received.

The claim procedure set out in article 13 of RD 1112/2018 can be started through this link.

Optional content

The website:

• has been designed to the standards and regulations in force on accessibility, meeting the priority 2 (AA) checkpoints defined in the Web Content Accessibility Guidelines (WCAG 2.1).
• is optimised for the latest versions of Chrome, Edge, Firefox, Safari and Opera.
• is designed to display correctly at any resolution and on desktop, tablet or mobile devices ( responsive).
• has been built using HTML5 as its markup language and CSS 3 style sheets for its design.

On top of that, content is continuously audited and reviewed to make it easier to understand and to improve navigation around the site.

Web accessibility tool

The website has an accessibility tool that can be switched on with a fixed button on the left edge of the screen, which lets you:

• Make the text bigger or smaller.
• Mode greyscale.
• Mode high contrast.
• Mode negative contrast.
• Light background.
• Underline links.
• Text in bold.