Privacy Policy

In this Privacy Policy, you will find all the information regarding our use of the personal data you provide when interacting with us as a user.

This Privacy Policy is permanently available for you to consult whenever you deem it appropriate.

If you have any questions while reading this information, please do not hesitate to contact us at hello@sambasthebambas.com.

Who are we?

EL PASO NATURAL SL, with Tax Identification Number B10804961 and registered office at Camino de Ambroz 40, 18004 Granada, Spain, owner of the website https://sambasthebambas.com/ and responsible for the processing of your personal data, its use and protection.

The use of the Website’s services, as well as the purchase of any of the products offered, implies your acceptance as a Customer, without reservations of any kind, of all the statements contained in this Privacy Policy and in the General Conditions.

Your registration on the website and use of its services means that the personal data you have provided in the customer registration form will be included in files for processing for the purposes, legal basis, transfers and retention periods detailed below, which you declare to be aware of and accept by clicking on the action button on the form.

Limitations

The promotional content on the website is aimed at all users, but if you are going to register as a customer or make a purchase, you must be of legal age.

What do we use your data for?

Depending on how you interact with our website, we will process your personal data for the following purposes:

Respond to any queries, suggestions or requests you make to us via the website.

What personal data will we request from you?

Through our contact form: Name, email address, and telephone number.
In the Cookie Policy, you can find out what other types of information we collect through the use of cookies.

Please note that all the information we request as mandatory is the minimum necessary to provide you with the service or allow you access to certain features of the website. If you decide not to provide this information, you may not be able to complete your registration or we may not be able to provide you with certain services or features.

Please note that all the information we request as mandatory is the minimum necessary to provide you with the service or allow you access to certain features of the website. If you decide not to provide this information, you may not be able to complete your registration or we may not be able to provide you with certain services or features.

The legal basis for processing your data stems from the fact that we need to process it in order to execute the contract you agree to with us when you register and enjoy our services or features.

There are other reasons, such as our interest in responding to your queries or requests and the consent you give us to send you our commercial information.

How long do we keep your data?

Your personal data will be kept for as long as your user account remains active. Remember that you can cancel it at any time by sending a request to hello@sambasthebambas.com. Once the account has been cancelled, your personal data will be kept blocked for the period required by tax legislation for the limitation of liability in the event that you have made any product purchases.

In any other case, your personal data will be retained for a period of 3 months from your decision to cancel, in case any liabilities may arise.

Once the deadlines have passed, the data will be deleted from our records.

Who do we share your data with?

In order to fulfil the aforementioned purposes, your personal data will be communicated to auxiliary service providers who facilitate our management or legal obligations, such as transport companies, tax and legal advisory firms, and web hosting companies, among others.
We will also transfer your personal data to public bodies or administrations to which we are legally obliged.

You can request a list of these companies and organisations by emailing us at hello@sambasthebambas.com.

What rights do you have over your personal data?

Regardless of the legal basis on which we have processed your personal data, you have a number of rights that you can exercise by contacting EL PASO NATURAL SL at hello@sambasthebambas.com.

• When you exercise this right of erasure, we will block your personal data for any type of processing during the retention period indicated above. Once this period has elapsed, we will proceed to permanently delete your data.
• Right to restrict the processing of your data, which means that in certain cases you may request that we temporarily suspend the processing of your data or that we retain it beyond the time necessary when you may need it.
• Right to request the portability of your personal data. This means that you will have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, so that you can transmit it directly to another entity, provided that this is technically possible.
• You may also lodge a complaint with the data protection supervisory authority, in particular with the Spanish Data Protection Agency.

Login form

When logging into the WordPress administrator, your IP address and information about your web browser may be recorded by the security systems installed on the website in order to prevent possible brute force attacks. There are up to three login attempts before the IP address is blocked.

Changes to the Privacy Policy

Es posible que adaptemos o modifiquemos la información contenida en esta Política de Privacidad cuando lo estimemos conveniente o incorporemos nuevas funcionalidades en la plataforma que así lo exijan.

Should we do so, we will notify you via an informative banner on the website itself.

We advise you to periodically review this Privacy Policy.